Can't get online? Getting "No Internet" messages? This guide will help you diagnose and fix common Wi-Fi and internet connection problems on Windows.

Symptoms

  • Shows "No Internet" or a yellow triangle on the network icon

  • Pages won't load, but Wi-Fi appears connected

  • Intermittent disconnections

Step-by-Step Resolution

1. Check Router and Other Devices

  1. Confirm your phone or another device can get online on the same Wi-Fi

  2. If nothing works, restart your modem/router by unplugging power for 30 seconds

  3. Plug back in and wait 2-3 minutes for it to fully restart

2. Toggle Wi-Fi on Your PC

  1. Click the network icon in the taskbar

  2. Turn Wi-Fi off, wait 10 seconds, then turn it back on

  3. Reconnect to your usual network and re-enter the password if asked

3. Run Windows Network Troubleshooter

  1. Go to Settings > System > Troubleshoot > Other troubleshooters

  2. Run Internet Connections and follow the prompts

  3. Apply any suggested fixes

4. Reset the Network Adapter

  1. Right-click Start > Device Manager

  2. Expand Network adapters

  3. Right-click your Wi-Fi adapter and choose Disable device

  4. Wait a few seconds, then choose Enable device

  5. Try connecting again

5. Use Network Reset (Last Resort)

  1. Go to Settings > Network & internet > Advanced network settings

  2. Click Network reset

  3. Click Reset now, then restart your PC

  4. You'll need to reconnect to Wi-Fi and re-enter passwords

Still having connection issues? If your Windows PC won't stay online while other devices work fine, there may be driver, router, or ISP issues at play. Our team can provide a guided diagnosis and fix.

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