There are several ways to get in touch with the VillaShield team at My IT Butler.

Contact Options

Live Chat Use the chat widget on our website for instant assistance during business hours.

Email Send enquiries to security@villashield.com

Phone Call us on +61 405 623 248

WhatsApp Message us directly on +61 405 623 248 for quick responses.

Book a Consultation Schedule a free consultation to discuss your needs.

Business Hours

  • Monday to Friday: 9:00 AM - 6:00 PM (WITA/Bali time)

  • Saturday: 9:00 AM - 1:00 PM

  • Sunday: Closed (emergency support available)

Emergency Support

For existing clients with urgent security concerns, we offer priority emergency support. Contact us via WhatsApp or phone and mention "urgent" for faster response.

What to Include

When contacting us, please provide:

  • Your name and property location

  • Brief description of your enquiry

  • Preferred contact method

  • Best times to reach you

We typically respond to enquiries within 24 hours on business days.